Privacy Policy
Last updated: April 2026
1. Information We Collect
When you purchase a legal protection plan or register an account, we collect: full name, email address, phone number, WhatsApp number, passport number, travel dates, and destination country. We may also collect usage data and device information when you browse our platform.
2. How We Use Your Information
We use your information to: process your legal protection policy, assign lawyers or translators to your case, send policy documents and invoices, communicate case updates, and improve our platform. We do not use your information for advertising without consent.
3. Data Sharing
Your personal data may be shared with: the lawyer or translator assigned to your case (limited to what is needed for case handling), our payment processor (for transaction verification), and regulatory authorities if required by law. We do not sell your data to third parties.
4. Data Retention
We retain your data for the duration of your policy and up to 7 years afterward for legal and audit compliance. You may request deletion of non-essential data at any time, subject to legal retention requirements.
5. Cookies
We use essential cookies to maintain your login session and remember your language preference. We do not use third-party advertising cookies. You may disable cookies in your browser settings, but this may affect platform functionality.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.
7. Security
All data is transmitted over HTTPS. Sensitive fields such as passport numbers are stored with encryption. We conduct regular security reviews and restrict access to personal data to authorized personnel only.
8. Contact
For privacy-related requests, contact us at privacy@lph.global or via our contact page.